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Privacy notice

Updated on March 12, 2025

This privacy notice for Reserve Safegrove (“we,” “us,” or “our”) explains how we collect, use, store, and share information when you use our services (“Services”), including when you visit our website or contact us. Questions? Reach us at [email protected].

Overview

We process personal data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with legal obligations, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, please do not use our Services.

Data we gather

We may gather technical information such as IP address, device and browser type, pages visited, timestamps, and error logs, along with details you provide, such as your name, email, and phone number when you request a connection to a third-party platform. Some technical data may not directly identify you.

You are not required to provide information, but without it we may be unable to offer certain features. The Website is not intended for children under 18; if we learn that we have collected a child’s information, we will delete it promptly where required.

Purposes and lawful grounds

We process information to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.

Common purpose Usual legal basis
1 Pass your details to a third-party platform you ask us to connect you with Consent / steps taken before a contract at your request
2 Support, security, fraud prevention, analytics, and running the business Legitimate interests and/or legal requirement

Data sharing and cross-border transfers

We may disclose data to service providers bound by confidentiality; to third-party platforms when you request an introduction; to professional advisers; to authorities where the law requires it; and to a successor in a merger or asset sale. Data may be handled outside your country; where needed, we apply suitable safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.

Cookie Policy

We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.

Category Why we use it
Essential only Security, sessions, and core site functionality.
Functional / analytics Store preferences and track aggregated usage to help improve the Website.

Data retention, security, and third-party websites

We retain information only for as long as necessary for the purposes above and to satisfy legal obligations, then delete or anonymise it where possible. We use reasonable safeguards, but internet transmission is never entirely risk-free. Third-party websites we link to follow their own policies.

Your rights and changes

Depending on local law, you may ask to access, correct, delete, restrict, transfer, or object to certain processing, and withdraw consent where processing relies on consent. We may revise this notice by publishing an updated version on the Website.

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